Wellness Knowledge Base

How can we assist your health journey?

Explore organic scientific methodologies, clinical product guidance, battery ecosystem insights, and shipping procedures carefully curated by our support guides.

Search Knowledge

Categories

Can't find your answer?

Connect directly with our wellness care coordinators for clinical questions or corporate collaboration scopes.

Inquire With Support

All OSN products are safe for all ages including elderly and babies. Our youngest customer was ten days old when she first started consuming Active Guard! For parents, we recommend biting the soft gel and squeezing out the paste for your child.

How can we assist your health journey?

Search Knowledge

Categories

Can't find your answer?

Are OSN products safe for all ages?

Are OSN products safe for vegetarians and vegans?

Are OSN products safe for pregnant and lactating mothers?

What are the health benefits of OSN Active Guard?

What is the recommended dosage for OSN Active Guard?

Can OSN Active Guard be taken with medication?

What are the health benefits of OSN Active Greens?

How should I consume OSN Active Greens?

What are the health benefits of OSN Activia?

How should I consume OSN Activia?

My product has expired. Is it still safe to consume?

I have a specific health condition. Which product should I take?

Why should I choose a sonic toothbrush over a manual toothbrush?

What's the difference between Oral SPA PRO and Oral SPA GO?

How do I use my Oral SPA toothbrush?

Are Oral SPA toothbrushes battery powered?

How often should I replace my Oral SPA Toothbrush Head?

How often should I brush my teeth?

How do I clean and maintain my Oral SPA toothbrush?

Is Oral SPA suitable for those with braces and dental implants?

Is Oral SPA suitable for kids?

Are there varying levels of softness for the Oral SPA Toothbrush Heads?

What does Oral SPA stand for?

Where can I buy your products?

Where do you ship to?

When will my order arrive?

Can I pick up my order?

What payment methods are available?

I haven't received any confirmation email.

I need help placing my order.

What are Loyalty Points?

What are Store Credits?

How do I check my Loyalty Points and Store Credits balance?

How do I redeem Loyalty Points or Store Credits?

How do I convert Loyalty Points to Store Credits?

How do I cash out my Loyalty Points balance?

What are the benefits of sharing my referral link?

Why am I not earning Loyalty Points from my purchase or referrals?

As an OSN Ambassador, why am I earning less points on the product page?

I can't login to my account?

Can I return or exchange the products?

What constitutes a damaged product that qualifies for an exchange?

How should I initiate the return process?

Are there any exclusions to this policy?